2004
The Forbes 2000 is our new comprehensive ranking of the world's biggest companies, measured by a composite of sales, profits, assets and market value. The list spans 51 countries and 27 industries. Collectively, the Forbes 2000 account for a healthy chunk of global business: Aggregate sales are $19 trillion; profits, $760 billion; assets, $68 trillion; market value, $24 trillion; and worldwide employees, 64 million.
http://www.forbes.com/lists/2004/03/24/04f2000land.html
Wednesday, December 08, 2004
Monday, December 06, 2004
Google ripe for a fall
http://www.marketwatch.com/news/yhoo/story.asp?source=blq/yhoo&siteid=yhoo&dist=yhoo&guid=%7BD62F9BF0%2DD012%2D4E7A%2D8E12%2DDA25FA07B282%7D
NEW YORK (CBS.MW) -- Once buying stops working, selling usually starts.
It's been less than four months, and the initial public offering of Web search engine Google has recaptured the imagination of those who have been searching for the lost Internet boom.
The $200-plus price targets some analysts have slapped on the stock has reminded many of the $400 price target Merrill Lynch had put on Amazon.com and the $1,000 target the former PaineWebber placed on Qualcomm back in the good ol' days. See Upgrades/Downgrades.
Google shares (GOOG: news, chart, profile) actually made it above $200 in intraday trading (Nov. 3 high of $201.60), but could never actually close above that mark (the high close was $196.03 on Nov. 1). While the stock has pulled back since and still trades above most analysts' price targets, there are some technical indicators that suggest investors are using the dip as an opportunity to buy the stock.
However, there are even more signs that suggest that the buying won't work in the near-term, and that an ever deeper pullback is imminent.
Google's technical storm
Google's stochastics indicator -- a two-line "mathematical" technical indicator that compares the stock's closes relative to its intraday highs and lows -- has been putting in a pattern of higher highs and lows since the stock first pulled back from the $200 level. Read more about mathematical indicators.
After bottoming out at just above 7 on Nov. 8, the slow stochastics ran up to 80 on Nov. 15, fell back to just above 14 on Nov. 22 before climbing to a high of nearly 94 on Nov. 30. See interactive java chart and change a lower indicator to "slow stochastics."
By itself, it might appear bullish since it indicates the stock has been consistently able to close near its intraday highs on up days, a behavior which usually suggests underlying strength by the bulls.
But you also have to see what the stock has actually been doing over the same time period to put the indicator's moves in perspective.
And over the same time, the stock has established a pattern of lower highs and lower lows, which together are necessary and sufficient components of a downtrend.
The stock had bottomed at $165.27 on Nov. 9 before rallying to a high of $189.80 on Nov. 12 (the stochastics reached a high of 80 a day after). It then fell back to a low of $161.31 on Nov. 21 before reaching a high of $183 on Nov. 30 (the stochastics reached 94).
The divergence between the stochastics and the actual stock price is considered bearish, because it suggests the stock is becoming "overbought" and progressively lower levels.
Buyers keep buying, but the stock isn't going up.
There is another technical indicator that is also pointing to weakness.
The relative strength index (RSI), an oscillating indicator that compares up days and down days over a specified time period, has been declining along with the stock price. It reached just over 62 on Nov. 15, but couldn't quite make it to 60 when it topped out on Nov. 30.
Also, the inability of the RSI to get above 60 is also bearish (the RSI isn't considered overbought until it rises to the 75 to 80 level). Prior to Google reaching its high, 60 had been support for the RSI while it made several probes above the 80 level.
This suggests that it has been taking a lot more energy to move to the stock higher than it has to move it lower.
On Friday, the stock closed up $1 at $180.40, but had been down as much as $1.80 at a low of $177.60 in intraday trading. While the bounce might suggest strength, the intraday slide, coupled with weak technical readings, suggests the stock has become vulnerable to a quick strike by the bears.
Finally, Friday's intraday high of $181.06 was below Thursday's high of $181.51. How much longer will bulls be willing to fight without getting anything to show for it?
'Gaps' should cushion any slide
If the stock were to begin to slide, there should be decent support at the opening in the chart between the Nov. 24 low ($172.51) and the Nov. 23 high ($170.83).
These types of upside "gaps," which serve as launching points on the way up, usually provide a cushion when revisited as anyone that sold ahead of them, and were abandoned by the stock's surprise leap higher, may be tempted to cover their open positions when given the chance to escape mostly unscathed.
There should be even stronger support at the gap between the Oct. 22 low ($164.08) and the Oct. 21 high ($150.13). This was the "gap" that changed the stock from one moving steadily higher to one that charged aggressively towards the $200 mark.
Given the recent pattern of lower lows, however, the support at the latter gap is the better bet to become the target for bears.
It would take a close above $183 -- that would break the pattern of lower highs -- as well as a rise in the RSI above 60, to neutralize the short-term outlook.
NEW YORK (CBS.MW) -- Once buying stops working, selling usually starts.
It's been less than four months, and the initial public offering of Web search engine Google has recaptured the imagination of those who have been searching for the lost Internet boom.
The $200-plus price targets some analysts have slapped on the stock has reminded many of the $400 price target Merrill Lynch had put on Amazon.com and the $1,000 target the former PaineWebber placed on Qualcomm back in the good ol' days. See Upgrades/Downgrades.
Google shares (GOOG: news, chart, profile) actually made it above $200 in intraday trading (Nov. 3 high of $201.60), but could never actually close above that mark (the high close was $196.03 on Nov. 1). While the stock has pulled back since and still trades above most analysts' price targets, there are some technical indicators that suggest investors are using the dip as an opportunity to buy the stock.
However, there are even more signs that suggest that the buying won't work in the near-term, and that an ever deeper pullback is imminent.
Google's technical storm
Google's stochastics indicator -- a two-line "mathematical" technical indicator that compares the stock's closes relative to its intraday highs and lows -- has been putting in a pattern of higher highs and lows since the stock first pulled back from the $200 level. Read more about mathematical indicators.
After bottoming out at just above 7 on Nov. 8, the slow stochastics ran up to 80 on Nov. 15, fell back to just above 14 on Nov. 22 before climbing to a high of nearly 94 on Nov. 30. See interactive java chart and change a lower indicator to "slow stochastics."
By itself, it might appear bullish since it indicates the stock has been consistently able to close near its intraday highs on up days, a behavior which usually suggests underlying strength by the bulls.
But you also have to see what the stock has actually been doing over the same time period to put the indicator's moves in perspective.
And over the same time, the stock has established a pattern of lower highs and lower lows, which together are necessary and sufficient components of a downtrend.
The stock had bottomed at $165.27 on Nov. 9 before rallying to a high of $189.80 on Nov. 12 (the stochastics reached a high of 80 a day after). It then fell back to a low of $161.31 on Nov. 21 before reaching a high of $183 on Nov. 30 (the stochastics reached 94).
The divergence between the stochastics and the actual stock price is considered bearish, because it suggests the stock is becoming "overbought" and progressively lower levels.
Buyers keep buying, but the stock isn't going up.
There is another technical indicator that is also pointing to weakness.
The relative strength index (RSI), an oscillating indicator that compares up days and down days over a specified time period, has been declining along with the stock price. It reached just over 62 on Nov. 15, but couldn't quite make it to 60 when it topped out on Nov. 30.
Also, the inability of the RSI to get above 60 is also bearish (the RSI isn't considered overbought until it rises to the 75 to 80 level). Prior to Google reaching its high, 60 had been support for the RSI while it made several probes above the 80 level.
This suggests that it has been taking a lot more energy to move to the stock higher than it has to move it lower.
On Friday, the stock closed up $1 at $180.40, but had been down as much as $1.80 at a low of $177.60 in intraday trading. While the bounce might suggest strength, the intraday slide, coupled with weak technical readings, suggests the stock has become vulnerable to a quick strike by the bears.
Finally, Friday's intraday high of $181.06 was below Thursday's high of $181.51. How much longer will bulls be willing to fight without getting anything to show for it?
'Gaps' should cushion any slide
If the stock were to begin to slide, there should be decent support at the opening in the chart between the Nov. 24 low ($172.51) and the Nov. 23 high ($170.83).
These types of upside "gaps," which serve as launching points on the way up, usually provide a cushion when revisited as anyone that sold ahead of them, and were abandoned by the stock's surprise leap higher, may be tempted to cover their open positions when given the chance to escape mostly unscathed.
There should be even stronger support at the gap between the Oct. 22 low ($164.08) and the Oct. 21 high ($150.13). This was the "gap" that changed the stock from one moving steadily higher to one that charged aggressively towards the $200 mark.
Given the recent pattern of lower lows, however, the support at the latter gap is the better bet to become the target for bears.
It would take a close above $183 -- that would break the pattern of lower highs -- as well as a rise in the RSI above 60, to neutralize the short-term outlook.
Thursday, December 02, 2004
IBM Makes a Power Play -- A new strategy in a mature market
http://story.news.yahoo.com/news?tmpl=story&cid=75&ncid=738&e=11&u=/nf/20041202/tc_nf/28777
IBM Makes a Power Play'
IBM (NYSE: IBM - news) has established a new global organization to push the company's Power processor platform, with an emphasis on establishing a foothold in the potentially lucrative Chinese I.T. market.
Power.org comprises 15 companies that will focus on chips and systems based on Big Blue's Power Architecture technology. They include Cadence Design Systems, Chartered Semiconductor Manufacturing, Culturecom, Novell (Nasdaq: NOVL - news), Red Hat (Nasdaq: RHAT - news) and Sony (NYSE: SNE - news) -- along with a selection of Chinese chip makers.
Collaboration is Key
Power chips are earmarked for products ranging from video game systems and telematics to supercomputers. Power.org's efforts are aimed primarily at speeding the development and introduction of such hardware by combining the technological expertise of the partners.
"This is IBM's next logical step in opening up the Power architecture," Illuminata analyst Gordan Haff told NewsFactor. "Letting developers and partners see the architectural steps is one thing, but to really follow the open source software model, you have to set up an organization and governance model to allow collaborative development."
Open Standards Critical
Mike McGinnis, IBM's program director for PowerPC licensing, told NewsFactor that open standards are critical to the Power strategy because customers want to refocus investment on the differentiators of their products.
"Proprietary standards for electronics and systems can be expensive for the manufacturers," he said. "They limit the community of innovation suppliers, reusability of features across broad product applications, and the ability to create and maintain differentiating features."
Among the applications being examined by Power.org for the new chips are code blocks to speed 3D video, MPEG decoders, and decoding of MP3 digital music files.
"Community innovation could address these types of features and allow for sharing and reuse across companies designing with Power technologies," McGinnis said.
Many Applications
Haff pointed out that Power technology has a broad array of applications, such as the high-performance POWER5 chip and the PowerPC chip found in low-end servers like IBM blades, and the Apple (Nasdaq: AAPL - news) Xserve and Mac computers, as well as game consoles.
"IBM has had success in working with partners who can adapt the core Power technology to their particular needs. For these types of applications, you need solid basic technology, but how you work with OEM partners is just as important," said Haff.
Eyeing China
To that end, IBM is emphasizing greater cooperation with vendors in China. Shanghai Belling, the country's largest semiconductor company, will license Power technology, while Culturecom has introduced a kiosk-like tax organizer system now being tested in several Chinese villages.
Sony's inclusion in Power.org is logical given that the Japanese electronics giant helped develop the next-generation Power-based Cell chip, with IBM and Toshiba designed for digital media applications, including the forthcoming PlayStation 3, as well as high-definition TVs.
Products based on Cell are expected to begin appearing on shelves early next year.
IBM Makes a Power Play'
IBM (NYSE: IBM - news) has established a new global organization to push the company's Power processor platform, with an emphasis on establishing a foothold in the potentially lucrative Chinese I.T. market.
Power.org comprises 15 companies that will focus on chips and systems based on Big Blue's Power Architecture technology. They include Cadence Design Systems, Chartered Semiconductor Manufacturing, Culturecom, Novell (Nasdaq: NOVL - news), Red Hat (Nasdaq: RHAT - news) and Sony (NYSE: SNE - news) -- along with a selection of Chinese chip makers.
Collaboration is Key
Power chips are earmarked for products ranging from video game systems and telematics to supercomputers. Power.org's efforts are aimed primarily at speeding the development and introduction of such hardware by combining the technological expertise of the partners.
"This is IBM's next logical step in opening up the Power architecture," Illuminata analyst Gordan Haff told NewsFactor. "Letting developers and partners see the architectural steps is one thing, but to really follow the open source software model, you have to set up an organization and governance model to allow collaborative development."
Open Standards Critical
Mike McGinnis, IBM's program director for PowerPC licensing, told NewsFactor that open standards are critical to the Power strategy because customers want to refocus investment on the differentiators of their products.
"Proprietary standards for electronics and systems can be expensive for the manufacturers," he said. "They limit the community of innovation suppliers, reusability of features across broad product applications, and the ability to create and maintain differentiating features."
Among the applications being examined by Power.org for the new chips are code blocks to speed 3D video, MPEG decoders, and decoding of MP3 digital music files.
"Community innovation could address these types of features and allow for sharing and reuse across companies designing with Power technologies," McGinnis said.
Many Applications
Haff pointed out that Power technology has a broad array of applications, such as the high-performance POWER5 chip and the PowerPC chip found in low-end servers like IBM blades, and the Apple (Nasdaq: AAPL - news) Xserve and Mac computers, as well as game consoles.
"IBM has had success in working with partners who can adapt the core Power technology to their particular needs. For these types of applications, you need solid basic technology, but how you work with OEM partners is just as important," said Haff.
Eyeing China
To that end, IBM is emphasizing greater cooperation with vendors in China. Shanghai Belling, the country's largest semiconductor company, will license Power technology, while Culturecom has introduced a kiosk-like tax organizer system now being tested in several Chinese villages.
Sony's inclusion in Power.org is logical given that the Japanese electronics giant helped develop the next-generation Power-based Cell chip, with IBM and Toshiba designed for digital media applications, including the forthcoming PlayStation 3, as well as high-definition TVs.
Products based on Cell are expected to begin appearing on shelves early next year.
Monday, November 22, 2004
"How to Get Hired" for MBA grads
We asked recruiters what M.B.A. graduates are doing wrong. Ignore their advice at your peril.
By RONALD ALSOP
Staff Reporter of THE WALL STREET JOURNAL
September 22, 2004; Page R8
What do recruiters really want?
More M.B.A.s who can compose a cohesive memo or letter would make investment banker Darren Whissen of Ladera Ranch, Calif., happy. "I have found that many seemingly qualified candidates are unable to write even the simplest of arguments," says Mr. Whissen, who is director of research at Waveland LLC. "No matter how strong one's financial model is, if one cannot write a logical, compelling story, then investors are going to look elsewhere. And in my business, that means death."
Like Mr. Whissen, many recruiters fret about the inferior "soft skills" of so many M.B.A. students, in particular abysmal writing and public speaking. In this year's Wall Street Journal/Harris Interactive business-school survey, we asked recruiters to tell us how M.B.A. graduates could improve their odds of being hired. Not surprisingly, the recruiters had plenty to say. Many passionately sounded off in the survey and in follow-up interviews about the shortcomings they find all too often in M.B.A. grads.
Besides students who can't write or speak clearly, recruiters' pet peeves include graduates who can't relate to lower-level employees, interviewees who are clueless about the company they are interviewing with, and job candidates short on specialized knowledge and experience. In short, recruiters want more polish, more focus and less attitude.
Far to Go
Given the buyer's market for M.B.A. talent, business schools and students would be well advised to listen up. Every recruiter has his or her own M.B.A. wish list, and students who can satisfy those desires are the ones most likely to succeed in this still challenging job market.
Mr. Whissen's comments suggest there is a lot of work to be done. As part of the interview process for M.B.A. students, he provides an executive summary of a fictitious company and asks them to write about 500 words recommending whether or not to invest in the business. At worst, he receives "sub-seventh-grade-level" responses replete with spelling and grammar errors. "More often than not," he says, "I find M.B.A. writing samples have a casual tone suitable for e-mails between friends but lacking the professionalism necessary to communicate with sophisticated investors."
Elizabeth Vandeveer, vice president for strategy delivery at BOC Gases, a supplier of specialty gases based in Murray Hill, N.J., finds herself interviewing more students of late for whom English isn't their native language. "It is harder for these students to excel in written communication without additional coaching and training," she says. "We would like to see this happen at the b-school rather than on the job."
Some schools are taking communication skills more seriously. The Kenan-Flagler Business School at the University of North Carolina is so committed to turning out more literate, polished graduates that this fall it will split its M.B.A. class into groups of just 10 students. That way they can receive more individual attention in the school's required management communication class. Professors had found that students didn't master written and oral skills well enough in groups of 30 to 60.
But some school administrators concede that they find it hard to convince M.B.A.s that it's as important to write clearly as to crunch numbers well. Seth Christensen, manager of strategic planning and financial analysis at Palco, a forest-products company in Scotia, Calif., says he is sympathetic to the schools because only now does he appreciate the training in communication and teamwork he received as an M.B.A. student at the University of Oregon.
Mr. Christensen remembers many of his fellow students grumbling about role-playing exercises at a teamwork seminar when they would rather have been figuring out how to value the multibillion-dollar merger they had to present to their finance class. He says he'll never forget the time his finance professor marked down his team's first case study because even though the technical answer was correct, the tone of the paper was so arrogant that the chances were nil that a real management team would ever implement the recommendations.
"You can't just know the right answer," Mr. Christensen says. "You also must have the tool set to persuade those who do not have your same perspective or level of education."
Getting Along
The kind of arrogance Mr. Christensen's team was penalized for is M.B.A. graduates' biggest sin by far in the eyes of recruiters -- not just in communication but also in personal interactions. "Gentler and kinder" and "more humility" have become the recruiters' annual refrain in the Journal survey. Some of the most prestigious schools clearly suffer in the ranking because their elitism rubs off on some of their students.
"I suggest that they learn what they can in business school and then check their egos at the door when they start work," says Elizabeth Bock, an information-technology manager at Hartford Financial Services Group Inc., in Connecticut. "While some M.B.A.s have expectations that their careers will skyrocket, the reality is that it takes time to build a knowledge base, garner experience and earn a reputation."
Beyond being personally offended by snobbish behavior, recruiters say students who can't relate well to other employees are a liability to their businesses. John Krotzer, a marketing manager for Colfax Corp., a Richmond, Va., maker of industrial pumps and power-transmission products, complains that many M.B.A.s can't interact effectively with lower-level manufacturing employees.
"I have seen too often," Mr. Krotzer says, "graduates coming out on the shop floor and talking down to blue-collar employees, getting upset because they don't stay late to finish things important to the M.B.A., and getting frustrated in general that the priorities of the shop-floor employee are quite different than those of the M.B.A."
He believes business schools need to help students learn to appreciate and work well with blue-collar and clerical employees, just as they already emphasize the importance of interacting with people of different races and nationalities. He finds that schools like Northwestern University and Dartmouth College produce more open-minded graduates because of their collegial cultures and teamwork focus.
"An M.B.A. doesn't need to become a beer drinker, Nascar fan or deer hunter to interact on the shop floor," Mr. Krotzer says, "but he or she needs to appreciate the different things that drive lower-level employees, and work within those differences. The fact is that factory-shop workers and back-office administrative staff play an incredibly important role in the success of the business and are smarter than they may appear."
Focus on Ethics
Closely related to empathy and respect for others is integrity. And in the wake of so many corporate scandals, recruiters are looking more closely at M.B.A. graduates' personal values. Among the 20 attributes in the Wall Street Journal survey, ethics and integrity rank third on the priority list -- behind only communication and interpersonal skills and the ability to work well in teams -- with 85% of respondents saying they are "very important" today.
Although many M.B.A. programs have been focusing more on business ethics, some recruiters believe schools still aren't emphasizing integrity enough and aren't taking enough responsibility for having turned out so many "win-at-any-cost" graduates. They wonder whether schools are scrutinizing applicants thoroughly enough and acting often enough to publicly condemn alumni involved in high-profile cases of business fraud.
"Ethics has been, until all too recently, left out of the b-school curricula, and the pendulum needs to swing back -- and swing hard," says Kathleen Minette, vice president, human resources, at Pearson Educational Measurement, an Iowa City, Iowa, processor of student assessment tests and college entrance exams.
On a more practical level, while many M.B.A. students aspire to be generalists, with their eyes on the top layer of executive positions, they are increasingly out of step with what recruiters are seeking for entry-level management jobs. What companies really crave are specialists who can get down to work on day one with little on-the-job training.
"Today's business world is becoming more and more complex and specialized," says Yin Luo, director of quantitative equity strategy at CIBC World Markets, an investment-banking firm in Toronto. "If a b-school wants to be a leader in the next decade, it will have to redesign its curriculum and make it more career-oriented by incorporating a lot more specialized courses."
For example, he says, students interested in derivatives trading or quantitative research need more courses in computational finance, and those hoping to specialize in consulting or private equity for the health-care industry should be taking more classes and getting more practical experience in the health fields.
Some schools, including the University of Michigan, Carnegie Mellon University and Northwestern, are listening to such recruiters and permitting greater specialization earlier in the M.B.A. program. Indiana University's Kelley School of Business, for example, has condensed its core curriculum into one semester and requires students to enroll in one of its "academies" to specialize in accounting, marketing, sports and entertainment, or another major. About three-quarters of Indiana's M.B.A. students are career switchers, from high-school teachers going into corporate finance, to marketing managers aiming to be investment bankers. They face a long learning curve, so the school requires immersion in an academic area through coursework, alumni networking, guest speakers and field trips to places like Wall Street.
Interview Faults
Recruiters can clearly afford to be choosy these days about students' soft skills and specialized knowledge. They also have little patience for M.B.A.s who are shopping for the highest salary regardless of whether they and the company make for a good match. Such students cause a recruiter to question not only whether they are a good fit for the company, but also whether they possess sound decision-making skills.
"Students sometimes get caught up in the interview game and try to win the interview by becoming what they think the recruiter wants them to be," says Stephanie Souchak May, a product manager at Hewlett-Packard Co., the Palo Alto, Calif., computer maker. "I have interviewed a few students who were very skilled, aggressive candidates, but I felt they would not fit in well with the culture at H-P and that they'd be better off at a company that offers a more competitive environment where individual results are valued over the results of the team."
Even worse are the students who show up for interviews with scant knowledge of the company. They spoil their chances for a job offer and give their schools a black eye, as well.
Ken Bayne, assistant treasurer at Guidant Corp., an Indianapolis-based maker of medical devices for heart-disease patients, tells this "war story" from his recruiting trips to the Sloan School of Management at the Massachusetts Institute of Technology: During one visit, he grew increasingly frustrated as the majority of his morning interviewees seemed to be just using their Guidant interviews to practice for consulting and investment-banking interviews later in the day. (Both McKinsey & Co. and Goldman Sachs Group Inc. recruiters also happened to be at Sloan the same day.)
So during lunch, Mr. Bayne assembled a short list of questions about Guidant that students couldn't bluff their way through, but that could be answered by anyone who had browsed the corporate Web page for as little as five minutes. When he asked his afternoon interviewees the questions, followed by the query "So why do you want to work for Guidant?" he received a lot of "deer in the headlights" looks.
"We didn't invite anyone back for second-round interviews," Mr. Bayne says, "but hopefully we made an impression about the importance of taking interviews seriously."
Letting the Flaws Show
Recruiters also are dissatisfied with the responses they get when they tell students to describe how they have coped with ambiguity, adversity and conflict.
Chris Aisenbrey, director of university relations for Whirlpool Corp., the Benton Harbor, Mich., maker of home appliances, often asks students how they handled a messy conflict, and finds that they invariably relate an anecdote with a happy ending. But his recruiter's antenna goes up when he hears how the problems were easily resolved and the team members remain friends to this day. The stories simply don't ring true.
Mr. Aisenbrey urges students to be more honest about how they dealt with trials in their lives, and business schools to highlight examples of business executives who continued to prosper in their companies even after things didn't go well. "M.B.A.s should be more willing to show flaws," he says. "When students are asked about difficult situations, things always turn out great, or how they wanted them to turn out. That cannot always be the case and certainly isn't in real life."
-------------------------------
RANKING THE ATTRIBUTES
Recruiters in The Wall Street Journal/Harris Interactive survey rated each business school on these student and school attributes. Here is the percentage of recruiters who said each attribute is "very important."
89% Communication and interpersonal skills
87 Ability to work well within a team
85 Personal ethics and integrity
84 Analytical and problem-solving skills
74 Success with past hires
73 Leadership potential
72 Fit with the corporate culture
68 Strategic thinking
64 Likelihood of recruiting "stars"
54 Well-rounded
50 Willingness of the school's students to relocate
45 Student "chemistry"
36 Students' years of work experience
34 Content of the core curriculum
33 Overall value for the money invested in the recruiting effort
31 School "chemistry"
25 Faculty expertise
23 Career-services office
21 Awareness of corporate-citizenship issues
19 Students' international knowledge and experience
By RONALD ALSOP
Staff Reporter of THE WALL STREET JOURNAL
September 22, 2004; Page R8
What do recruiters really want?
More M.B.A.s who can compose a cohesive memo or letter would make investment banker Darren Whissen of Ladera Ranch, Calif., happy. "I have found that many seemingly qualified candidates are unable to write even the simplest of arguments," says Mr. Whissen, who is director of research at Waveland LLC. "No matter how strong one's financial model is, if one cannot write a logical, compelling story, then investors are going to look elsewhere. And in my business, that means death."
Like Mr. Whissen, many recruiters fret about the inferior "soft skills" of so many M.B.A. students, in particular abysmal writing and public speaking. In this year's Wall Street Journal/Harris Interactive business-school survey, we asked recruiters to tell us how M.B.A. graduates could improve their odds of being hired. Not surprisingly, the recruiters had plenty to say. Many passionately sounded off in the survey and in follow-up interviews about the shortcomings they find all too often in M.B.A. grads.
Besides students who can't write or speak clearly, recruiters' pet peeves include graduates who can't relate to lower-level employees, interviewees who are clueless about the company they are interviewing with, and job candidates short on specialized knowledge and experience. In short, recruiters want more polish, more focus and less attitude.
Far to Go
Given the buyer's market for M.B.A. talent, business schools and students would be well advised to listen up. Every recruiter has his or her own M.B.A. wish list, and students who can satisfy those desires are the ones most likely to succeed in this still challenging job market.
Mr. Whissen's comments suggest there is a lot of work to be done. As part of the interview process for M.B.A. students, he provides an executive summary of a fictitious company and asks them to write about 500 words recommending whether or not to invest in the business. At worst, he receives "sub-seventh-grade-level" responses replete with spelling and grammar errors. "More often than not," he says, "I find M.B.A. writing samples have a casual tone suitable for e-mails between friends but lacking the professionalism necessary to communicate with sophisticated investors."
Elizabeth Vandeveer, vice president for strategy delivery at BOC Gases, a supplier of specialty gases based in Murray Hill, N.J., finds herself interviewing more students of late for whom English isn't their native language. "It is harder for these students to excel in written communication without additional coaching and training," she says. "We would like to see this happen at the b-school rather than on the job."
Some schools are taking communication skills more seriously. The Kenan-Flagler Business School at the University of North Carolina is so committed to turning out more literate, polished graduates that this fall it will split its M.B.A. class into groups of just 10 students. That way they can receive more individual attention in the school's required management communication class. Professors had found that students didn't master written and oral skills well enough in groups of 30 to 60.
But some school administrators concede that they find it hard to convince M.B.A.s that it's as important to write clearly as to crunch numbers well. Seth Christensen, manager of strategic planning and financial analysis at Palco, a forest-products company in Scotia, Calif., says he is sympathetic to the schools because only now does he appreciate the training in communication and teamwork he received as an M.B.A. student at the University of Oregon.
Mr. Christensen remembers many of his fellow students grumbling about role-playing exercises at a teamwork seminar when they would rather have been figuring out how to value the multibillion-dollar merger they had to present to their finance class. He says he'll never forget the time his finance professor marked down his team's first case study because even though the technical answer was correct, the tone of the paper was so arrogant that the chances were nil that a real management team would ever implement the recommendations.
"You can't just know the right answer," Mr. Christensen says. "You also must have the tool set to persuade those who do not have your same perspective or level of education."
Getting Along
The kind of arrogance Mr. Christensen's team was penalized for is M.B.A. graduates' biggest sin by far in the eyes of recruiters -- not just in communication but also in personal interactions. "Gentler and kinder" and "more humility" have become the recruiters' annual refrain in the Journal survey. Some of the most prestigious schools clearly suffer in the ranking because their elitism rubs off on some of their students.
"I suggest that they learn what they can in business school and then check their egos at the door when they start work," says Elizabeth Bock, an information-technology manager at Hartford Financial Services Group Inc., in Connecticut. "While some M.B.A.s have expectations that their careers will skyrocket, the reality is that it takes time to build a knowledge base, garner experience and earn a reputation."
Beyond being personally offended by snobbish behavior, recruiters say students who can't relate well to other employees are a liability to their businesses. John Krotzer, a marketing manager for Colfax Corp., a Richmond, Va., maker of industrial pumps and power-transmission products, complains that many M.B.A.s can't interact effectively with lower-level manufacturing employees.
"I have seen too often," Mr. Krotzer says, "graduates coming out on the shop floor and talking down to blue-collar employees, getting upset because they don't stay late to finish things important to the M.B.A., and getting frustrated in general that the priorities of the shop-floor employee are quite different than those of the M.B.A."
He believes business schools need to help students learn to appreciate and work well with blue-collar and clerical employees, just as they already emphasize the importance of interacting with people of different races and nationalities. He finds that schools like Northwestern University and Dartmouth College produce more open-minded graduates because of their collegial cultures and teamwork focus.
"An M.B.A. doesn't need to become a beer drinker, Nascar fan or deer hunter to interact on the shop floor," Mr. Krotzer says, "but he or she needs to appreciate the different things that drive lower-level employees, and work within those differences. The fact is that factory-shop workers and back-office administrative staff play an incredibly important role in the success of the business and are smarter than they may appear."
Focus on Ethics
Closely related to empathy and respect for others is integrity. And in the wake of so many corporate scandals, recruiters are looking more closely at M.B.A. graduates' personal values. Among the 20 attributes in the Wall Street Journal survey, ethics and integrity rank third on the priority list -- behind only communication and interpersonal skills and the ability to work well in teams -- with 85% of respondents saying they are "very important" today.
Although many M.B.A. programs have been focusing more on business ethics, some recruiters believe schools still aren't emphasizing integrity enough and aren't taking enough responsibility for having turned out so many "win-at-any-cost" graduates. They wonder whether schools are scrutinizing applicants thoroughly enough and acting often enough to publicly condemn alumni involved in high-profile cases of business fraud.
"Ethics has been, until all too recently, left out of the b-school curricula, and the pendulum needs to swing back -- and swing hard," says Kathleen Minette, vice president, human resources, at Pearson Educational Measurement, an Iowa City, Iowa, processor of student assessment tests and college entrance exams.
On a more practical level, while many M.B.A. students aspire to be generalists, with their eyes on the top layer of executive positions, they are increasingly out of step with what recruiters are seeking for entry-level management jobs. What companies really crave are specialists who can get down to work on day one with little on-the-job training.
"Today's business world is becoming more and more complex and specialized," says Yin Luo, director of quantitative equity strategy at CIBC World Markets, an investment-banking firm in Toronto. "If a b-school wants to be a leader in the next decade, it will have to redesign its curriculum and make it more career-oriented by incorporating a lot more specialized courses."
For example, he says, students interested in derivatives trading or quantitative research need more courses in computational finance, and those hoping to specialize in consulting or private equity for the health-care industry should be taking more classes and getting more practical experience in the health fields.
Some schools, including the University of Michigan, Carnegie Mellon University and Northwestern, are listening to such recruiters and permitting greater specialization earlier in the M.B.A. program. Indiana University's Kelley School of Business, for example, has condensed its core curriculum into one semester and requires students to enroll in one of its "academies" to specialize in accounting, marketing, sports and entertainment, or another major. About three-quarters of Indiana's M.B.A. students are career switchers, from high-school teachers going into corporate finance, to marketing managers aiming to be investment bankers. They face a long learning curve, so the school requires immersion in an academic area through coursework, alumni networking, guest speakers and field trips to places like Wall Street.
Interview Faults
Recruiters can clearly afford to be choosy these days about students' soft skills and specialized knowledge. They also have little patience for M.B.A.s who are shopping for the highest salary regardless of whether they and the company make for a good match. Such students cause a recruiter to question not only whether they are a good fit for the company, but also whether they possess sound decision-making skills.
"Students sometimes get caught up in the interview game and try to win the interview by becoming what they think the recruiter wants them to be," says Stephanie Souchak May, a product manager at Hewlett-Packard Co., the Palo Alto, Calif., computer maker. "I have interviewed a few students who were very skilled, aggressive candidates, but I felt they would not fit in well with the culture at H-P and that they'd be better off at a company that offers a more competitive environment where individual results are valued over the results of the team."
Even worse are the students who show up for interviews with scant knowledge of the company. They spoil their chances for a job offer and give their schools a black eye, as well.
Ken Bayne, assistant treasurer at Guidant Corp., an Indianapolis-based maker of medical devices for heart-disease patients, tells this "war story" from his recruiting trips to the Sloan School of Management at the Massachusetts Institute of Technology: During one visit, he grew increasingly frustrated as the majority of his morning interviewees seemed to be just using their Guidant interviews to practice for consulting and investment-banking interviews later in the day. (Both McKinsey & Co. and Goldman Sachs Group Inc. recruiters also happened to be at Sloan the same day.)
So during lunch, Mr. Bayne assembled a short list of questions about Guidant that students couldn't bluff their way through, but that could be answered by anyone who had browsed the corporate Web page for as little as five minutes. When he asked his afternoon interviewees the questions, followed by the query "So why do you want to work for Guidant?" he received a lot of "deer in the headlights" looks.
"We didn't invite anyone back for second-round interviews," Mr. Bayne says, "but hopefully we made an impression about the importance of taking interviews seriously."
Letting the Flaws Show
Recruiters also are dissatisfied with the responses they get when they tell students to describe how they have coped with ambiguity, adversity and conflict.
Chris Aisenbrey, director of university relations for Whirlpool Corp., the Benton Harbor, Mich., maker of home appliances, often asks students how they handled a messy conflict, and finds that they invariably relate an anecdote with a happy ending. But his recruiter's antenna goes up when he hears how the problems were easily resolved and the team members remain friends to this day. The stories simply don't ring true.
Mr. Aisenbrey urges students to be more honest about how they dealt with trials in their lives, and business schools to highlight examples of business executives who continued to prosper in their companies even after things didn't go well. "M.B.A.s should be more willing to show flaws," he says. "When students are asked about difficult situations, things always turn out great, or how they wanted them to turn out. That cannot always be the case and certainly isn't in real life."
-------------------------------
RANKING THE ATTRIBUTES
Recruiters in The Wall Street Journal/Harris Interactive survey rated each business school on these student and school attributes. Here is the percentage of recruiters who said each attribute is "very important."
89% Communication and interpersonal skills
87 Ability to work well within a team
85 Personal ethics and integrity
84 Analytical and problem-solving skills
74 Success with past hires
73 Leadership potential
72 Fit with the corporate culture
68 Strategic thinking
64 Likelihood of recruiting "stars"
54 Well-rounded
50 Willingness of the school's students to relocate
45 Student "chemistry"
36 Students' years of work experience
34 Content of the core curriculum
33 Overall value for the money invested in the recruiting effort
31 School "chemistry"
25 Faculty expertise
23 Career-services office
21 Awareness of corporate-citizenship issues
19 Students' international knowledge and experience
price waterhouse coopers view of india
http://www.pwcglobal.com/extweb/frmclp11.nsf/DocID/6993FD06DFF4940B85256F3F0057EE13?OpenDocument
Monday, November 15, 2004
German media overcome downturn
German media overcome downturn inspite of difficult advertising climate
Axel Springer, europe's largest newspaper publisher reported positive growth too. the sector improved primarily due to:
Axel Springer, europe's largest newspaper publisher reported positive growth too. the sector improved primarily due to:
- new titles
- cutting costs
- higher sales of core books, magazines etc
- pay TV subcriber growth to 3 million
AOL makes sweeping structural changes
AOL makes sweeping structural changes to eliminate bureaucracy and lackluster results from segments of a large business being overshadowed by positive results from another and create new profit centres. the four divisions are
this would cause around 700 job losses in management alone.
- access: internet connections division
- audience: .com operations and netscape
- digital: digtal services like music downloads
- europe: aol europe
this would cause around 700 job losses in management alone.
Digital move alarms Brussels
Digital move alarms Brussels. the european union expressed strong anittrust sentiments on the proposed takeover of Microsft and Time Warner of contentguard a compnay which holds many patents in digital privacy and the Digital Rights Management market which is crucial to digital entertainment development.
Saturday, November 13, 2004
Lehman Brothers:An Overview
The Lehman brothers is a 150 year old company went through a metamorphosis in 1993 after American Express divested Shearson and the independent firm came to be known as Lehman Brothers. Thus Lehman Brothers proclaims 1993 as its year of birth.Its area of working is categorical and is pivoted at investment banking with some focus on equity and fixed income.Its clientele spreads across the world. Though centered mainly in U.S., their clientage in Europe and Asia(10%) is significantly higher than their adversaries. Its headquarters are in New York,London and Tokyo.They serve the financial needs of various corporates, municipalities and other government institutions too.
They have partitioned their working into 2 parts:
-front office and
-mid office
Front office work can be further severed into the following sections:investment banking, salesdesk, equity and fixed income.In mid-office,that is effectively their back end,there are four main divisions:- Risk management,Operations,Finance and Information Technology. Their main stress was on the Risk management position during their presentation.
Before stressing on the desired job profile there was a statistical capitulation of their increasing capital and revenue.Upto the 3rd quarter their revenue has gone upto $8.7 million from $0.1million(when they started in 1993) which they claim to be a record in their history and expect a even higher return in the 4th quarter.
Marked accentuation was given to the gross increase in number of employees (about 43%) due to their recent acquisitions like Neuberger Berman in 2003 while other companies are cutting down their staff.Their felicity due to the Neuberger Berman acquisiton was obvious considering the significnt increase in their assets under management because of it.
Before explaining the role of a credit risk manangent research analyst, they categorized risk into four classes:
-Credit Risk
-Market
-Lquidity
-Operational
Credit risk presents the possibility the the party may be unable to pay the firm in accordnce with its contractual obligations.eg:Bankurptcy
Market Risk presents thepossiblity that the party may not be willing to pay the firm.eg:preference to other creditors.
Lquidity Risk covers the possibilty that an investment may not be sold as effectively as expected by the firm.
Then after some examples and stress on the signifance of each type of risk, the discussion was directed to the credit risk management. Credit management was further categorized into 3 sub-parts:
-Credit reporting
-Credit analysis
-Credit measurement
After breifing on the desired candidates' profile they elaborated on life at Lehman Brothers. Their main point of emphasis was on how they take care of even the minutiae concern of their employees preventing it from becoming a botheration. They substantiated htis point by explaining the role of a retention manager assigned to each unit, their approach on maternity issues, special child care plans in which employees are allowed to bring their children with them to work, etc.
Then as the discussion moved to details of Credit Risk Management Research Analyst program I opened my personal dairy...
They have partitioned their working into 2 parts:
-front office and
-mid office
Front office work can be further severed into the following sections:investment banking, salesdesk, equity and fixed income.In mid-office,that is effectively their back end,there are four main divisions:- Risk management,Operations,Finance and Information Technology. Their main stress was on the Risk management position during their presentation.
Before stressing on the desired job profile there was a statistical capitulation of their increasing capital and revenue.Upto the 3rd quarter their revenue has gone upto $8.7 million from $0.1million(when they started in 1993) which they claim to be a record in their history and expect a even higher return in the 4th quarter.
Marked accentuation was given to the gross increase in number of employees (about 43%) due to their recent acquisitions like Neuberger Berman in 2003 while other companies are cutting down their staff.Their felicity due to the Neuberger Berman acquisiton was obvious considering the significnt increase in their assets under management because of it.
Before explaining the role of a credit risk manangent research analyst, they categorized risk into four classes:
-Credit Risk
-Market
-Lquidity
-Operational
Credit risk presents the possibility the the party may be unable to pay the firm in accordnce with its contractual obligations.eg:Bankurptcy
Market Risk presents thepossiblity that the party may not be willing to pay the firm.eg:preference to other creditors.
Lquidity Risk covers the possibilty that an investment may not be sold as effectively as expected by the firm.
Then after some examples and stress on the signifance of each type of risk, the discussion was directed to the credit risk management. Credit management was further categorized into 3 sub-parts:
-Credit reporting
-Credit analysis
-Credit measurement
After breifing on the desired candidates' profile they elaborated on life at Lehman Brothers. Their main point of emphasis was on how they take care of even the minutiae concern of their employees preventing it from becoming a botheration. They substantiated htis point by explaining the role of a retention manager assigned to each unit, their approach on maternity issues, special child care plans in which employees are allowed to bring their children with them to work, etc.
Then as the discussion moved to details of Credit Risk Management Research Analyst program I opened my personal dairy...
Monday, November 08, 2004
more on software companies of the west...
vmware is a fast growing comapny. it is tripling in revenues every year. it is a platform on which one can run every operating system. this is useful on a dektop surely but even more useful on a server machine since vmware memory overhead is not significant comapred to the actual allocation to the operating systems. and it allows the same istallation to have strengths of linux and m$ server market. a new product called vmotion actually facilitates moving a running server from a server to another. but the minus point is obviously that the work is very technical and apart from the design team which is reasonably unapproachable without a PhD, the work does noit have muchy perspective and the submodules are difficult but very technical.
oracle is of course the industry leader in databases. the subgroup that is hiring is also involved in very good work. specifically it has projects like maintaining concurent distributed transations across processors. again the work is technical and the rewards are not short term and are not really too apparent to the guys making the submodule either.
amazon is also a very ambitious company and is a rage at the stock market. it has really high paying jobs in the IT sector and since they are essentially in a very lucrative paret of IT sector it is a great lace to be right now. long term job satisfaction is not guaranteed though.
google stands out of the crowd. at the moment. It is a company with the best salaries, flattest governance architectures, and tons of very exciting and diverse projects. the only minus point is the sustainability of emoployee enthusiasm. it is hiring at a precocious pace and with unchallenged salaries. all these will creep up to ask profitability questions once they enter a glitch in one of their core competencies or some player divides up their core competency and eats into a few parts of it. after it's ipo the flatness of its architectures is disappearing fast. all in al it is a risk as well as an opportunity.
oracle is of course the industry leader in databases. the subgroup that is hiring is also involved in very good work. specifically it has projects like maintaining concurent distributed transations across processors. again the work is technical and the rewards are not short term and are not really too apparent to the guys making the submodule either.
amazon is also a very ambitious company and is a rage at the stock market. it has really high paying jobs in the IT sector and since they are essentially in a very lucrative paret of IT sector it is a great lace to be right now. long term job satisfaction is not guaranteed though.
google stands out of the crowd. at the moment. It is a company with the best salaries, flattest governance architectures, and tons of very exciting and diverse projects. the only minus point is the sustainability of emoployee enthusiasm. it is hiring at a precocious pace and with unchallenged salaries. all these will creep up to ask profitability questions once they enter a glitch in one of their core competencies or some player divides up their core competency and eats into a few parts of it. after it's ipo the flatness of its architectures is disappearing fast. all in al it is a risk as well as an opportunity.
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